Delete Your Minty Auto Account or Data
Minty Auto LLC · support@mintyauto.app
This page explains how to delete your entire Minty Auto account or delete specific data while keeping your account.
Delete your account (self-service, recommended)
On the website:
- Sign in at mintyauto.app/login (if you are already signed in, the link opens your Settings directly)
- You will be taken to the Account section of your Settings page
- Select Delete Account and confirm
In the Android app: open More → Delete Account and confirm.
Account deletion is immediate and permanent. There is no grace period or way to recover a deleted account.
What account deletion removes
Deleting your account immediately removes the following from our live database and file storage:
- Your profile and login credentials
- All vehicles, including archived vehicles
- Service, maintenance and modification records, parts and cost records
- Service schedules and reminders
- Fuel logs and tire logs
- Shared service-history links
- Uploaded receipts and vehicle photos
- Push notification registrations
- Your Minty Auto subscription records
- Sign-up records for your email address
Subscriptions purchased on our website (Stripe)
Before your account is deleted, we cancel every Stripe subscription linked to your account that could still bill you, including subscriptions that are active, in a trial, past due, unpaid or paused. If a cancellation cannot be completed or confirmed, deletion stops and your account is not deleted, so you can try again or contact us.
A payment that Stripe had already started processing before the cancellation may still complete. Stripe, our payment processor, keeps its own customer and payment records, which are retained for accounting, tax, fraud-prevention and legal purposes.
App Store and Google Play subscriptions
If you subscribed to Minty Auto through Apple App Store or Google Play, your in-app subscription is not automatically cancelled when you delete your account. You must cancel it separately to stop future charges:
- iPhone / iPad: Settings → [your name] → Subscriptions → Minty Auto → Cancel
- Android:Google Play Store → Profile → Payments & subscriptions → Subscriptions → Minty Auto → Cancel subscription
Cancel your store subscription before deleting your account to avoid charges for a billing period during which your account no longer exists.
What may be retained after deletion
- Feedback you submitted may be kept for product improvement after your email address, IP address, device information and account link are removed from it.
- A deletion record containing a one-way coded identifier (not your name or email address), the time of the request and whether each deletion step succeeded, kept to demonstrate that your request was carried out.
- System and security logskept by our hosting and database providers may contain your account identifier, IP address and request details until those logs expire under the providers’ retention schedules.
- Backups of our database may contain your data until they are replaced during the normal backup cycle.
- Emails you sent to support, and information we must keep to meet legal, tax or security obligations.
Delete some data without deleting your account
You can delete the following yourself at any time. Deletion takes effect immediately.
- Service, maintenance and modification records (including their parts): open the record and choose Delete, on the website or in the Android app.
- Fuel logs and tire logs:delete individual entries on the vehicle’s Fuel or Tires page, on the website or in the Android app.
- Reminders: delete them from the vehicle page on the website or in the Android app. Service schedules can be deleted in the Android app.
- A whole vehicle: archive it, then on the website open Garage → Archived vehicles → Delete permanently. This removes the vehicle and all of its records.
- Shared service-history links: stop sharing from the vehicle page on the website.
- Vehicle photo: removing a photo under Edit Vehicle on the website deletes the photo file; replacing a photo deletes the previous photo file once the new one has been saved.
Please note: deleting a record or vehicle, or removing or replacing a receipt, also deletes the related receipt or photo files from our file storage. If a file cannot be deleted at that time (for example, by an older version of our app), it is erased when you delete your account, or on request as described below.
By request:to delete data you cannot remove yourself — for example specific receipt or photo files, or feedback you submitted — email support@mintyauto.app with the subject “Data Deletion Request” and describe the data. We will verify that the request comes from the account owner and confirm when it has been completed. We may keep information we are required to retain for legal, tax or security reasons, and we will tell you if that applies.
Cannot access your account?
If you cannot sign in, email support@mintyauto.app from the email address registered to your Minty Auto account with the subject “Account Deletion Request”. We will verify your identity and process the deletion manually.
If you no longer have access to that email address, write to us from another address, include the registered email address and any details that help us identify the account (such as your name and the vehicles you added), and we will ask for further information to confirm that you own the account. To protect your data, we cannot delete an account if ownership cannot be verified.
Questions?
Contact support@mintyauto.app. See also our Privacy Policy.